Madewell issued a Madewell TJ Maxx sweater recall for two women’s styles after one report that a sweater caught on fire. The company said the sweaters violate the mandatory standard for clothing textiles and pose a burn hazard, and consumers who bought them are told to stop using them now.
The recalled items are the Double V-Neck Pullover and V-Neck Cardigan, sold in light blue and cream in sizes XS through L. Madewell said buyers can get a full refund in the original form of payment or store credit after they destroy the sweater by cutting it in half and sending a photo to [email protected].
Madewell and J. Crew Group, LLC
The sweaters have long sleeves and a V-neck, with a neck label that says Madewell and the size. The sewn-in side seam label shows Style #NT611 or Style #NT612 and HO24. J. Crew Group, LLC, of New York, New York, is listed in the notice tied to the recall.
Madewell’s toll-free number is 866-544-1937, and its contact line runs from 9 a.m. to 9 p.m. ET Monday through Sunday. The email address is [email protected]. Consumers are also told to dispose of the destroyed product after sending the photo.
U.S. Consumer Product Safety Commission
The U.S. Consumer Product Safety Commission, based in Bethesda, MD, said the recall covers the two women’s sweater styles because of the burn hazard. The notice says the firm has received one report of the sweater catching on fire, and no injuries have been reported.
The only report in the notice involves a sweater that caught fire, but the recall also covered versions sold with or without buttons. The notice does not separate those versions any further, so buyers have to check the label details, not the button style, before treating the item as part of the recall.
For anyone who has one of the sweaters, the next step is simple: stop using it, cut it in half, send the photo to Madewell, and wait for the refund or store credit. With zero injuries reported so far, the recall turns on prevention, not damage already done.
