Crystal Temptations recalled Chocolatey Eyeballs on Aug. 31 in a Halloween candy recall after the candy was found to contain undeclared milk. The product was sold at Marshalls, TJ Maxx, HomeGoods and Sierra Trading Post, and people with milk sensitivities could face serious or life-threatening reactions.
The company said there have been no reported illnesses tied to the candy. Customers who have the product are being told to destroy it and contact Crystal Temptations for a refund with proof of purchase, using 1-201-246-7990 Monday through Friday from 9 a.m. to 5 p.m. ET.
Crystal Temptations and the FDA
Crystal Temptations wrote on its website, “Investigation indicates the problem was caused by a temporary breakdown in the company's production and packaging processes.” That explanation points to a manufacturing and packaging failure, not a change in the recipe, and it is the reason the allergen did not appear on the label.
The recall reached several home goods retailers, which puts the product in front of shoppers who may not be expecting a food-allergy issue in that setting. For customers who already bought the candy, the practical step is straightforward: do not eat it, destroy it, and keep the proof of purchase ready before calling for the refund.
and Sept. 1
On Tuesday, Sept. 1, contacted Crystal Temptations and the FDA to ask how many cases were recalled. That number was still not part of the company’s public explanation, so the scale of the recall remains the open detail readers still need if they bought the candy in one of the affected stores.
For anyone with milk sensitivities, the risk sits in the label gap itself. The candy may look like any other Halloween treat on a shelf, but the undeclared milk changes what a buyer should do the moment the package is identified.
