Amazon FTC Prime settlement update: the Federal Trade Commission said a federal court approved changes that raise the maximum redress payment from $51 to $200 and make future refunds automatic. Eligible consumers will not have to file claims or submit additional paperwork for those future payments.
Christopher Mufarrige said the revised order will ensure more consumers who were harmed by Amazon’s deceptive enrollment and cancellation practices benefit from the FTC’s historic settlement. He also said the action underscores the FTC’s commitment to ensuring companies return money to consumers harmed by unlawful and deceptive business practices.
FTC and Amazon
The Federal Trade Commission said this week that Amazon and the FTC filed a joint motion that a federal court approved, allowing the refund process to move faster and reach more consumers under the Amazon Prime settlement. The change affects payments tied to last year’s $2.5 billion settlement, which included up to $1.5 billion in redress and a $1 billion civil penalty.
As of September 2026, Amazon had already issued more than $845 million in redress payments to consumers. The new order expands the pool of eligible consumers and lifts the cap on the amount an individual can receive under the automatic payment process.
Amazon Prime settlement
The settlement resolved FTC allegations that Amazon enrolled millions of consumers in Prime subscriptions without their consent and knowingly made it difficult for consumers to cancel. Under the revised order, future redress will be sent automatically, so consumers who qualify do not need to submit claims or extra paperwork to Amazon for later payments.
The larger cap changes the amount available to a consumer who would have been limited to $51 under the earlier process. The order now allows up to $200 total, which means some eligible consumers will receive more money without doing anything after qualifying.
Christopher Mufarrige
The announcement leaves one practical question open for consumers: which specific people will now qualify for the larger automatic payments. The FTC said more consumers will qualify, and the automatic process means those who are included should receive redress without filing a claim.
