Some first-day owners are already dealing with a broken iPhone Duo. Users in the U.S., Australia, and China reported inner displays cracking along the hinge just hours after launch.
The crack runs from top to bottom where the device folds. A bright white line can also appear on the right-hand side of the inner display after the hinge split.
Matt Binder on launch-day cracks
Matt Binder reported that the problem surfaced on launch day, even as the iPhone Duo had drawn mostly praise elsewhere. That split matters because early buyers are seeing a hardware failure before the device has had much time in normal use.
An Australian Reddit user said the crack appeared in less than 6 hours after pickup. The same user said the phone had been folded fewer than 20 times before the display failed.
Apple Store replacements in Australia
Apple offered an express replacement over the phone if the customer put down a hold for the full cost of the phone. In the Australian case, the Apple Store apologized and replaced it with a brand-new one on the spot.
MacRumors said Apple may be looking to collect broken devices to investigate what went wrong. That points to a likely device-level review, not just an isolated store exchange.
Hinge crack scope
The reports now leave one practical question open for users in every market: how many iPhone Duo units are affected by the hinge crack issue. For anyone seeing a line or split at the fold, the current playbook is straightforward — contact Apple, and be ready for a replacement process that may involve a full-cost hold or an in-store swap.
