Ex-DocuSign CEO Reveals Two Key Qualities for Job Security
Dan Springer, the former CEO of DocuSign, shared insights on job security with Business Insider. He highlighted two crucial qualities that can help individuals reduce their chances of unemployment. Springer led DocuSign from 2017 to 2022, and after leaving the company, he became the CEO of Ironclad, a contract management software firm backed by Franklin Templeton. His advice centers on investing in personal capabilities and demonstrating commitment to one’s workplace.
Key Insights from Dan Springer on Job Security
Invest in Your Capabilities
- Springer emphasizes the importance of adapting to new technologies.
- He referenced the launch of Apple’s iPhone in 2007, which disrupted the market, showing the need for flexibility.
- Employees who resist change risk becoming obsolete in their careers.
Commitment to Your Company
- Springer states that strong engagement in one’s role can enhance employability.
- He encourages employees to help their companies succeed actively.
- Springer believes companies recognize and value culture builders who contribute positively.
The Landscape of Job Security in Tech
Mass layoffs have become prevalent in the tech industry recently. DocuSign’s stock, which peaked during the pandemic, saw an 80% decline by the time Springer departed. The company’s workforce changed dramatically, growing from 2,255 employees in January 2018 to 7,461 by January 2022.
Layoffs at DocuSign
- September 2022: Nearly 700 employees (9%) were laid off.
- February 2023: Another 700 employees (10%) faced layoffs.
- February 2024: 440 employees (6%) were cut from the workforce.
As of January 31, 2025, DocuSign’s staff stood at 6,838.
Wider Trends in the Tech Industry
Other tech giants have also implemented significant layoffs. Microsoft announced reductions affecting around 9,000 jobs in July 2023, following earlier cuts of about 6,000 in May. Similarly, Meta’s CEO Mark Zuckerberg announced job cuts of 10,000 in March 2023, on the heels of 11,000 layoffs in late 2022. These trends reflect a broader slow down in job creation amplified by advancements in artificial intelligence.
Impact of AI on Employment
- Dario Amodei, CEO of Anthropic, estimates AI could eliminate up to 50% of entry-level jobs in the next five years.
- Jerome Powell, Chair of the Federal Reserve, noted that AI’s influence on the job market is noteworthy but difficult to quantify.
In today’s rapidly evolving job landscape, staying adaptable and dedicated can significantly enhance job security.
