PayPal and Venmo Outage: Latest Updates on Service Disruption
Both PayPal and Venmo experienced significant service disruptions on October 16, 2023, affecting thousands of users. Reports of issues began surfacing around 11:00 a.m. ET, with more than 8,400 complaints regarding PayPal and over 7,800 for Venmo on Downdetector.
Details of the Outage
The outage was first reported at approximately 9:00 a.m. PT / 12:00 p.m. ET. Users faced difficulties accessing both services, with many being logged out of their accounts. Error messages like, “We’re sorry. We’re having some trouble completing your request right now,” were common.
Official Response
Interestingly, PayPal’s status page claimed that all systems were operational, contradicting user experiences. The Ask PayPal account on X (formerly Twitter) did respond to complaints, acknowledging the inconvenience and assuring users that the issue was being addressed.
Latest Updates on Service Disruption
By around 1:00 p.m. ET, the situation seemed to have improved, with reports of problems tapering off. PayPal confirmed in a statement to Tom’s Guide that the outage stemmed from a brief technical issue, which has since been resolved.
What to Expect Moving Forward
Users are encouraged to monitor their apps for functionality. The likelihood of a complete resolution seems high, as users have started to regain access to their accounts.
