Potential Year-Long Phone Signal Outage Looms
A potential year-long phone signal outage is becoming a serious concern for local businesses. Jane Howarth, owner of Janies Tearoom, reported that her card machine is inoperable without a mobile signal. This has affected her ability to serve her customers effectively.
Impact on Local Businesses
Next door, Shannon Tedford, who runs Short Bark ‘N’ Sides, a dog grooming service, is experiencing similar struggles. She said her shop phone is barely functional. Customers often call, but they cannot hear anything during the conversation. To maintain communication with clients, Tedford has had to resort to using her personal phone.
Customer Complaints and Provider Response
- Howarth’s business is suffering due to the inability to process card payments.
- Tedford finds her phone provider unhelpful in resolving the issues.
- No compensation or solutions have been offered by the phone provider.
The lack of reliable phone service is not just a minor inconvenience; it poses a significant risk to the livelihood of these businesses. Both owners are left feeling frustrated and unsupported as they navigate these challenges.
