Starbucks App Down: Why Mobile Ordering Isn’t Working Today
Starbucks faced significant service problems with its mobile app on October 29, 2025. The issues affected customers across the nation, generating over 2,158 reports of outages through DownDetector.com around noon. This incident coincided with the launch of Starbucks’ popular fall menu and new protein-infused beverages.
Starbucks App Down: Impact on Mobile Ordering
Many customers reported difficulties with online orders due to the Starbucks app not functioning properly. Despite the app’s issues, physical stores remained open to serve customers. The fall menu is a highlight for the season, featuring beloved items such as:
- Pumpkin Spice Latte
- Pumpkin Cream Cold Brew
- Iced Pumpkin Cream Chai
- Pecan Crunch Oatmilk Latte
New Additions: Focus on Protein
In an effort to boost sales, Starbucks introduced several new protein-enriched drinks. These innovative beverages include:
- Iced Banana Cream Protein Matcha: A green tea latte topped with Banana Protein Cold Foam, providing 24 grams of protein in a grande size.
- Iced Vanilla Cream Protein Latte: A creamy iced latte with Vanilla Protein Cold Foam, totaling 26 grams of protein.
- Chocolate Cream Protein Cold Brew: Cold brew coffee enhanced with Chocolate Protein Cold Foam and vanilla syrup, offering 19 grams of protein.
- Sugar-Free Vanilla Protein Matcha: This matcha latte combines unsweetened matcha and protein-boosted milk with sugar-free vanilla syrup, with protein content varying between 28 to 36 grams.
- Sugar-Free Vanilla Protein Latte: This drink is made with espresso, sugar-free vanilla syrup, and protein-boosted milk, containing 27 to 29 grams of protein.
- Protein Matcha: Features unsweetened matcha and protein-boosted milk, delivering 28 to 36 grams of protein.
- Vanilla Protein Latte: Contains espresso, protein-boosted milk, and sweet vanilla flavoring, offering 27 to 29 grams of protein.
Worker Strikes Across the Nation
In addition to the app issues, Starbucks workers are participating in strikes in Kentucky and several other states, demanding improved wages and working conditions. Demonstrations are expected to continue until November 2, 2025. The company has expressed willingness to negotiate with the unions regarding these concerns.
For those seeking Starbucks locations, customers can find nearby stores through the Starbucks store locator online.
