Regulator Intervenes Amid Basingstoke’s Tomato Energy Collapse
A significant development has unfolded as an energy supplier based in Basingstoke has ceased operations. This collapse has prompted intervention from the industry regulator, Ofgem, to ensure continued energy supply for affected customers.
Details of the Energy Supplier Collapse
Tomato Energy, the fallen supplier, served approximately 15,300 residential customers and 8,400 businesses. Ofgem has stepped in to safeguard energy services and financial assets for these users.
Guidance for Affected Customers
- Customers are advised against switching suppliers at this time.
- A new energy supplier will be appointed by Ofgem shortly.
- Residents should take a meter reading before the new supplier contacts them.
What to Expect Next
The regulator reassured customers that their energy supply would remain uninterrupted and that any funds deposited, including credit balances, are protected. Ofgem is working diligently to ensure a seamless transition for all affected households and businesses.
In light of this situation, it is essential for customers to stay informed and follow the instructions from Ofgem to secure their energy needs during this transition period.
