Sky Offers Refunds as TV Service Shuts Down Today: Are You Eligible?
Sky has announced a refund for customers affected by the shutdown of its Sky Live service, effective today. This product, which debuted in 2023, was designed to enhance the viewing experience on Sky Glass TVs. It offered features such as gaming, video calls, and interactive fitness sessions.
Sky Live Service Shutdown
Despite its innovative technology, Sky Live did not attract enough subscribers, primarily due to the £6 monthly fee. As of today, the service is no longer operational. Sky has stated that customers who own the device can return it through a prepaid envelope or recycle it. In a community post, Sky expressed regret over the disappointment this news may cause.
Refund Process for Sky Live Customers
- Up to £290 refund available for customers who purchased Sky Live.
- Refunds will be automatically credited to the customers’ accounts.
- The amount corresponds to the total payments made towards the Sky Live device.
A Sky spokesperson confirmed that customers will receive refunds directly to their payment method linked to their accounts. The company is committed to ensuring a smooth transition for affected users.
Future Offerings from Sky
While the Sky Live service has been discontinued, some features will continue. For instance, popular games like “Who Wants To Be A Millionaire” will still be accessible without additional subscription fees. Sky emphasized its focus on innovation and its investments in improving the overall TV experience.
Sky’s new offerings aim to provide faster and simpler products, exceptional content, and outstanding customer service. As the company evolves, it continues to learn valuable lessons from products like Sky Live to shape its future developments.
