Malicious Fiber Break Disrupts Virgin Media Broadband in Manchester Area
Customers of Virgin Media’s broadband network in the Manchester area are experiencing significant internet connectivity issues. The disruptions primarily stem from a malicious break in several fibre optic cables, specifically affecting Burnley.
Details of the Disruption
The issues began around 9 PM last night when eight fibre cables, including a crucial 288/12f cable, were reportedly cut. Following the incident, Virgin Media’s engineers mobilized quickly to address the damage.
Engineering Response
Virgin Media has acknowledged the situation and is actively working to restore services. A company spokesperson stated that their engineering team has been working tirelessly overnight to repair the broken fibres. As part of the restoration process, they have installed two new chambers and re-laid fresh fibre cables, including significant splicing work. This type of repair is complex and time-intensive.
Current Status and Timeline
- Most repair work is nearing completion, although some residual issues persist.
- An estimated time for service restoration is projected for after 4 PM today.
Additional Incidents
A separate cable break has also been noted in the Birmingham area, though this is less critical than the ongoing disruptions in Manchester. The police are likely to investigate both incidents, as telecom infrastructure is safeguarded by stringent laws in the UK.
Impact of Malicious Damage
Acts of vandalism like these can severely disrupt not only internet access but also essential services such as telecare and emergency lines. The lack of consideration shown by individuals who commit such acts can lead to widespread inconvenience and safety concerns for affected communities.
Virgin Media continues to prioritize the restoration of services and is committed to resolving these issues as quickly and efficiently as possible for their customers in the Manchester area.
