Bexar County Veterans Agency in Turmoil: Director on Leave, Deputy Exits
The Bexar County Military and Veteran Services Department (MVSD) is currently facing significant turmoil. The department has seen seven staff members publicly support its leadership amid ongoing controversies. Allegations against the agency’s deputy director, Nancy Taguacta, have led to her retirement. The department is struggling with leadership turnover, and its director, Keith Wilson, is now on administrative leave.
Bexar County MVSD Leadership Crisis
During a recent commissioners’ court meeting, several MVSD employees expressed their support for the agency’s leadership. George Westfahl, a veterans service officer and retired Army member, spoke on behalf of his colleagues. He described the allegations against leadership as “malicious” and claimed they stem from a “witch hunt” by ambitious individuals.
Allegations Against Nancy Taguacta
Investigations have revealed serious misconduct allegations against Taguacta. These claims include:
- Targeting employees based on their service-connected disabilities.
- Disclosing protected medical information without authorization.
- Creating a hostile work environment characterized by intimidation and isolation.
A 34-page report from the Bexar County Ombudsman concluded that Taguacta’s actions likely violated county policy, state law, and federal protections. The investigation resulted in a proposed termination notice issued by Wilson on October 30, 2025. On the same day, Taguacta submitted her resignation.
Director Keith Wilson’s Administrative Leave
Following the investigation of Taguacta, Wilson was placed on paid administrative leave as of December 10, 2025. Bexar County officials have not disclosed the reasons for this decision. Wilson has indicated that he is unaware of the specifics regarding his leave and noted that Bexar County Deputy County Manager Thomas Guevara is currently overseeing the department.
Workplace Environment and Employee Reactions
The investigation highlighted a troubling workplace culture within MVSD. Employees reported that Taguacta’s behavior led to significant emotional distress, with some claiming they sought help from the VA Crisis Line. Witnesses described the impact of her actions on their personal lives, including increased substance use and relationship breakdowns.
Additionally, Taguacta faced allegations of making inappropriate sexual comments and mishandling donations intended for veterans. These issues prompted recommendations for further training on discrimination and sexual harassment for all MVSD staff.
As Bexar County navigates these challenges, the future of the MVSD remains uncertain. The agency provides crucial support for veterans by offering benefits counseling, claims assistance, and connection to vital resources. However, with ongoing investigations and significant leadership changes, the focus will be on restoring stability and trust within the department.
