Walmart Faces Nationwide Disruption as Website and App Go Down
On December 30, 2025, Walmart’s online services faced a significant disruption that impacted millions of consumers. This outage affected both the company’s website and mobile app, which were rendered inaccessible for several hours, leading to widespread frustration among users.
Impact of Walmart’s Outage
Shoppers attempting to log in for post-holiday deals encountered various issues. Many reported that the website either displayed error messages or failed to load entirely. Additionally, the mobile app crashed repeatedly upon opening, preventing users from completing purchases or accessing their accounts.
Scope of the Disruption
- The outage affected essential shopping functions, including:
- Purchasing groceries and household goods
- Scheduling grocery pickups
- Accessing streaming content through partnered services
Many families preparing for New Year’s celebrations faced delays in ordering party supplies, while others missed out on flash sales that were heavily promoted for the day. The disruption also extended to Sam’s Club’s website and impacted Amazon’s Spark Driver service, which manages deliveries for Walmart orders, potentially leading to further delivery delays.
Wider Consequences
The failure of Walmart’s online platform highlighted vulnerabilities in the retail sector, especially during peak shopping seasons. Industry analysts noted that these periods often test the limits of technological infrastructure due to increased traffic from promotions and returns.
Additionally, login failures prevented users from accessing their profiles. This made it impossible for registered users to check order histories or update payment information. The inability to browse or select movies and shows through Walmart’s entertainment hub left many stuck without options during winter weather, when indoor activities are typically sought after.
As of now, Walmart has not communicated when the services will be restored. This incident serves as a reminder of the challenges faced by major retailers as they integrate online and offline shopping experiences.
