2026 Pension Reforms: Key Changes You Must Know

Access to the internet is crucial for everyone, including those on benefits. Here’s how your sister can connect online and explore her options for cheaper broadband.

Understanding Social Tariffs

Your sister, who is 69 and receiving a state pension, will soon transition to universal credit. This change makes her eligible for social tariffs offered by several broadband providers. Such plans are designed for individuals on benefits, including universal credit and pension credit.

Available Broadband Packages

• Virgin Media: Offers a 15Mbps fibre plan for £12.50 a month, with free setup and a flexible 30-day contract.
• Community Fibre: Provides a faster 35 Mbps plan for £12.50 a month, with free setup but a 12-month commitment.

Exploring Additional Options

If your sister encounters difficulties with internet access, there are alternative resources she can consider.

National Databank

Acquiring a smartphone in the future may allow her to access free data through the National Databank. This can facilitate internet access without the need for a broadband connection.

Cheaper Phone Tariffs

• O2: Offers a social tariff at £10 a month.
• EE: Provides a comparable plan for £12 a month.

These mobile plans can serve as an additional means of internet connection.

Community Support Initiatives

Investigating local resources can also be beneficial. The National Digital Inclusion Network, managed by Good Things Foundation, includes over 7,300 organizations in the UK dedicated to helping people gain digital access.

• Many of these organizations offer free internet services.
• They often provide free training sessions to develop digital skills.
• Some even supply devices to those in need.

Cost-Effective Landline Options

For households without internet, BT and KCOM offer affordable voice-only landline tariffs. This could help your sister stay connected.

By exploring these avenues, your sister can find a suitable method for connecting to the internet, enhancing her ability to communicate and access essential services.