Downdetector Reports Thousands Affected by OpenAI’s ChatGPT Outage
On Tuesday, OpenAI’s ChatGPT faced significant technical issues, impacting thousands of users. Downdetector reported more than 20,000 users experienced problems with the service around 12:46 p.m. PST.
Extent of the Outage
The outage began at approximately 12:32 p.m. PST, according to the platform’s online status tracker. By 12:51 p.m., the number of affected users had risen to over 22,000.
Response from OpenAI
OpenAI acknowledged the situation, stating that users were facing elevated error rates. The company is actively working on solutions to mitigate the service disruptions. They communicated their efforts through their status updates, aiming to reassure users regarding the ongoing situation.
Understanding User Impact
- Time of initial reports: 12:32 p.m. PST
- First reported user issues: 20,000
- Peak user issues reported: 22,000
- Company’s acknowledgment of errors: Confirmed elevated error rates
This outage highlights the challenges faced by cloud-based services. As more users rely on platforms like ChatGPT, timely communication about outages becomes crucial.
