Canceling Cape Verde Holiday: What Options Do I Have?

Traveling can be a rewarding experience, but it sometimes comes with unexpected challenges. Recent reports of illnesses at resorts in Cape Verde raised concerns, prompting many travelers to reconsider their plans. Here’s what to know about canceling a trip to Cape Verde, particularly if you’re looking for alternatives.

Concerns About Health and Safety

A couple scheduled to stay at Riu Funana on Sal Island in Cape Verde recently opted to cancel their trip. Reports of shigella outbreaks on the islands and related gastric illnesses alarmed them. Particularly concerning were the inadequate medical facilities available to address health issues.

The couple, both in their seventies with health concerns, felt that enjoying a holiday while being cautious about food safety would diminish their experience. They sought options for canceling their trip without financial loss or changing their destination.

Exploring Cancellation Options

Travelers in similar situations should first contact their tour operator to discuss possible solutions. In this case, the couple reached out to Tui for assistance. They were informed of several options, including visiting a local store or contacting the customer service hotline.

After some initial hurdles, they successfully received a refund or the option to transfer their booking. Eventually, they chose to travel to Morocco instead, resulting in a partial refund due to the new trip costing less.

Advice for Future Travelers

Travelers are advised to verify government travel guidance before booking vacations. Relying solely on tour operator information may not provide the complete picture regarding safety. Below are some essential steps to take:

• Research current travel advisories specific to your destination.
• Contact your tour operator promptly if health concerns arise.
• Know your cancellation rights and options for changing destinations.

Conclusion

While canceling a holiday can be stressful, being proactive and informed can open up viable options. Whether you choose to seek a refund or change your destination, make sure to consider all potential alternatives before making a final decision. Stay safe and enjoy your travels!