IndiGo Passengers Endure 5-Hour Delay on Chennai-Singapore Flight, Video Viral
A recent incident involving IndiGo Airlines has drawn significant attention after a Chennai-Singapore flight experienced an extensive delay. The event occurred on February 24, 2026, when passengers became increasingly frustrated after waiting inside the aircraft for approximately five hours.
Flight Delay Details
Originally scheduled to depart Chennai at 7:30 AM, the flight did not take off until around 1 PM. Over 200 passengers were onboard, waiting in an uncomfortable and frustrating situation. Many expressed their dissatisfaction through social media, sharing videos that depicted their confusion and exasperation.
Reason for the Delay
IndiGo released a statement explaining the cause of the delay. A “minor technical snag” was reported, which led the aircraft to return to the bay for necessary inspections. This maintenance issue caused the cockpit crew to exceed their Flight Duty Time Limitations (FDTL), a regulatory requirement ensuring crew rest periods. As a result, a replacement crew was necessary, further prolonging the wait.
Passenger Reactions
- Passengers reported intermittent air-conditioning, leading to discomfort and difficulty in breathing.
- Some confronted the crew, expressing their frustration over the lack of clear communication and basic amenities.
- Complaints included insufficient food and ventilation during the prolonged wait.
One passenger commented on the uncomfortable conditions, stating, “We were unable to breathe as the air-conditioning was switched on and off now and then.” Another lamented the delay by asking, “How long have we been waiting? We cannot sit and wait for a long time.”
Previous Incidents
This delay follows other recent troubles involving IndiGo, including a chaotic scene in January when a pilot refused to fly after surpassing duty hours. Such incidents raise concerns about operational practices and passenger safety.
The viral video showcasing this recent experience has sparked discussions about the impact of monopolies in the Indian airline industry, with many seeking accountability and improved services from carriers like IndiGo.
As IndiGo moves forward, it faces the challenge of addressing these passenger concerns while ensuring compliance with regulatory requirements.
