Supercell said it will remove incorrectly distributed exclusive cosmetics from players' Brawl Stars accounts and begin compensating affected players during the maintenance scheduled for April 28.
The studio outlined a plan that calls for the affected items to be revoked from accounts and for compensation to be distributed to players. Supercell said the fix is expected to go live with the next maintenance on April 28 and that the compensation process will begin during that same maintenance window. The company added that it may take several days for all players to receive their rewards because a large number of accounts were affected.
Supercell was explicit about the core steps: the upcoming maintenance will revoke all incorrectly distributed exclusive cosmetics, and a compensation program will follow. The developer framed the maintenance as the moment the technical corrections will be applied, and it tied the start of the compensation process to that maintenance.
Context: the problem involved exclusive cosmetics being incorrectly distributed in Brawl Stars and, according to the source, affected a large number of accounts. That scope is the reason Supercell moved to a single maintenance fix and a centralized compensation process rather than staggered, manual corrections.
The plan does not resolve every source of uncertainty. Supercell said the exact timing of the maintenance has not been confirmed, even though the fix is expected on April 28. Based on previous maintenance windows, the company indicated the maintenance is likely to begin around 5:30 AM UTC; however, that timing was described as provisional. Because the compensation will be processed during the maintenance and many accounts are involved, Supercell warned the distribution of rewards could stretch across several days after the fix goes live.
The gap between the expected maintenance date and a confirmed start time creates friction for players who want clarity about when their accounts will be adjusted and when they will receive compensation. Supercell's timeline ties the technical rollback and the start of compensation to a single maintenance event, but it also acknowledges that the follow-through — getting rewards into the hands of every affected player — will not be instantaneous.
For players watching the clock, the outcome is straightforward: Supercell will enact the revocations and begin compensating users during the April 28 maintenance, and the studio expects the fix to go live on that date. The practical consequence is a staggered rollout of compensation that could take several days to reach everyone, and the exact minute the maintenance starts remains unconfirmed despite the likely 5:30 AM UTC window drawn from past practice.
