Texas Water Company issued a boil water notice for customers served by its Canyon Lake Shores Treatment Plant after flooding along the Guadalupe River pushed the Canyon Lake water level into conditions that raised turbidity. The notice is in effect now for customers in dozens of communities, including the City of Bulverde and the City of Blanco water customers.
Canyon Lake Shores Treatment Plant
The company said the flooding drove debris and sediment into Canyon Lake, and that material reached the plant’s water intake. Elevated turbidity is what triggered the notice under state regulatory requirements, with the public-health measure staying in place while crews work to reduce sediment levels and bring the water back to all applicable state drinking water safety standards.
Texas Water Company said treatment operations are being continuously monitored and corrective actions are underway to restore normal conditions. For affected customers, the practical change is immediate: the notice covers service from the Canyon Lake Shores Treatment Plant, so the communities listed under its system should treat their tap water under the boil notice until the restriction is lifted.
Comal County Communities
Communities affected include River Crossing, Mystic Shores, Canyon Lake Shores, Canyon Lake Acres, Canyon Lake Island, Canyon Lake Villas, Canyon Lake Vistas, Spring Branch Meadows, Hidden Trails, Singing Hills, Serenity Oaks, The Woods at Spring Branch and Riverwood Estates. The company also listed Spring Branch and The Woods among the affected areas, along with Customers in the broader service area.
The notice remains tied to the same operational problem: sediment in the lake and the resulting turbidity at the intake. Until crews finish reducing those levels and the water again meets state drinking-water standards, the company’s instructions remain the controlling step for households and businesses served by the plant.
Texas Water Company Notice
Residents in the affected communities should keep using the boil notice as the active direction from Texas Water Company while treatment work continues. The company has not given an end date, so the immediate next step for customers is to follow the notice now and watch for the company’s update when conditions improve.
