Rayo Vallecano said it could not make away tickets available for Deportivo Alavés because the match setup was only resolved on the evening of 17 August 2026, leaving too little time to complete the required security process.
The club said the ticketing issue was tied to the deadlines for communicating details to the authorities. It said away tickets require 48 to 72 hours of advance notice, and that timeline could not be met once the response arrived late on 17 August 2026.
How the timeline unfolded
According to Rayo Vallecano, the club had requested the lifting of the precautionary suspension of the Estadio de Vallecas on 13 August 2026. It then said it received the response in the late evening of 17 August 2026.
Early the next morning, Rayo Vallecano moved ticket office staff to the Estadio Municipal de Butarque. The club said the ticket-generation process was finished at 19:00, but the away allocation still could not be issued because the required communication window had already passed.
Why the club asked for a postponement
Rayo Vallecano said the match was being played away from the Estadio de Vallecas because of the precautionary suspension, and that the late timing made it impossible to generate and distribute visitor tickets in time. For that reason, the club asked for the match to be postponed.
The request was also based on the fact that neither club plays in European competitions, a detail Rayo Vallecano said supported its position. For supporters, the result was a reduced away-ticket presence for the match and a scheduling dispute that now sits alongside the football itself. For the lineup context at Butarque, see Beñat San José makes four changes as Rayo Vallecano Vs Alavés lineups are confirmed at Butarque.
