Users trying to open Loughborough University’s RV Touch page from Revolution Viewing were met with an access message instead of a virtual tour. The page indicates that the tour cannot be viewed unless Adobe Flash Player is installed or JavaScript is enabled.
What the page tells users
Rather than displaying the tour itself, the page functions as a help prompt. It directs users to check their browser settings and plugin support before trying again.
That matters because the message is the only content visible at the time of display. For anyone looking for the virtual tour, the page is essentially a gatekeeper: if the browser does not meet the requirements, the tour will not load.
What this means for visitors
The immediate takeaway is simple. The RV Touch page is not presenting a playable tour in its current state, and users are being asked to adjust their setup to continue.
If the problem continues, the page also points users toward support, so the next step is to follow the contact guidance provided there. In practical terms, the issue is less about the tour itself and more about access conditions on the viewing page.
