Loughborough University has posted clear viewing instructions for the RV Touch virtual tour, with the key advice being simple: if users cannot see the tour, they should first install Adobe Flash Player.
The page is a support guide rather than a match report, but it gives a straightforward answer for anyone landing on a message instead of the virtual tour. In the context of Celtic Vs Rangers Match coverage, the practical point is that access issues are being handled with basic browser and software checks rather than anything more complicated.
What users should do first
If the virtual tour does not load, the first step is to install the adobe flash player. The instructions also say users should enable JavaScript in their browser if the tour still does not appear.
That advice matters because the page is designed to help people get the RV Touch experience working properly. It is not framed as a technical deep dive; it is a simple set of actions for users who are blocked by a message or blank screen.
Who to contact if the problem continues
If users are still having problems after trying those steps, the page says they should email Revolution Viewing at [email protected] for help.
That leaves the process neatly defined. Try the software fix, check browser settings, and if the virtual tour still will not load, contact Revolution Viewing directly.
