Regulator Intervenes Amid Collapse of Basingstoke’s Tomato Energy

Tomato Energy, a Basingstoke-based energy supplier, has recently collapsed, prompting action from the industry regulator. Ofgem is stepping in to ensure continued energy supply for customers affected by this shutdown.

Impact on Customers

The collapse of Tomato Energy affects approximately 15,300 households and 8,400 businesses in the region. As customers face this disruption, they are being urged not to switch providers.

Regulatory Measures

• Ofgem will allocate new suppliers to affected customers.
• Energy supply and funds in accounts, including credit balances, are secure.

Advice for Affected Customers

Residents should take a meter reading before their new supplier contacts them. This will ensure accurate account transfer and energy assessment.

As the situation develops, Ofgem is committed to protecting customers and maintaining service stability during this transition.