CAA Assists Blue Islands Passengers with Refunds in New Letter
The Civil Aviation Authority (CAA) has issued guidance to assist passengers affected by the recent liquidation of Blue Islands. The airline ceased operations and canceled all flights on a Friday before going into administration on the following Monday.
Details on Refund Process for Blue Islands Passengers
The CAA’s recent letter is crucial for passengers looking to reclaim their funds. Those who purchased tickets with credit, charge, or debit cards may need this letter when filing for refunds through their card providers.
Important Points from the CAA’s Communication
- Blue Islands ceased operations before going into administration.
- The airline is not covered under the CAA’s Air Travel Organisers’ Licensing (ATOL) scheme.
- Passengers must reach out to their card issuers, insurers, or travel agents for reimbursement advice.
Advice for Passengers Seeking Refunds
According to Carl Walker from the Jersey Consumer Council, there is an established timeframe for claims. Passengers who paid with debit cards have up to 120 days from the date of purchase to initiate their claims. This period is critical for ensuring a successful refund process.
In summary, the CAA’s guidance offers a pathway for Blue Islands passengers seeking to recover their ticket costs after the airline’s sudden closure. Passengers are encouraged to act swiftly to secure their refunds.
