Spotify Outage Resolved After Reports Peaked at 12:35 p.m. CT
Spotify outage reports climbed on Tuesday before the company said the service was back to all clear by 3:57 p.m. CT. Users had been reporting login issues, long loading times, and black screens on X, and the spike reached its peak at 12:35 p.m. CT.
Chance Townsend Tracks Spotify
Chance Townsend, a General Assignments Editor at Mashable, reported the outage and the update. The company said it was looking into the issue on the @SpotifyStatus account on X, which gave users a place to watch for status changes while the app was still misbehaving.
SpotifyStatus Answers Users
People contacting Spotify on X were describing problems that blocked normal use in different ways. Login trouble kept some users out, long loading times slowed others down, and black screens left some people staring at a blank app instead of their music.
DownDetector reports for Spotify began climbing around 12 p.m. CT, then hit their high point about half an hour later. That timing is notable because Spotify had launched a new Party of the Year(s) feature earlier on Tuesday morning as part of its 20-year anniversary celebrations, putting a fresh product push next to a service disruption.
Spotify said at 3:57 p.m. CT that the outage was resolved. The company did not explain what caused the disruption, and users who were still having problems were directed to contact community support through email.
Party of the Year(s)
The new Party of the Year(s) feature shows users their first-ever Spotify listen and other nostalgic highlights from their listening history. For anyone still stuck after the outage ended, the practical next step was the company’s own support channel rather than waiting for another public status post.