7 eleven head office took back Jotika and Sunny Sharma’s store after the couple ran it for the past decade. The change left the franchisees with no livelihood and zero compensation.
Sharma Family Store
"For seven days a week, 52 weeks a year, for the past decade, Jotika and Sunny Sharma have been the friendly faces at their 7-Eleven store." The couple said the store was the center of their working lives, and its removal cut off the business they had built over 10 years.
"Now the business owners have been left with no livelihood and zero compensation." That outcome puts the dispute squarely on franchisee treatment, not just store ownership, because the Sharmas say the business was taken back after years of continuous operation.
7-Eleven Australia Response
7-Eleven Australia said it "works closely with its franchise network and takes its responsibilities seriously." It added that it "approaches all individual franchisee matters in a fair and considered way, in line with our contractual obligations and applicable legal and regulatory requirements."
The company also said, "Individual franchisee matters differ case by case and we are not in a position to provide further comment on these matters publicly." That leaves the Sharmas with no public explanation for why their store was taken back, and no stated compensation path in the record provided.
For the couple, the loss is immediate and practical: after seven days a week for 52 weeks a year across the past decade, the store is gone and the income tied to it is gone with it.
