Cinnabon Employee Terminated After Viral Video Reveals Racial Slurs Against Somali Customers

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Cinnabon Employee Terminated After Viral Video Reveals Racial Slurs Against Somali Customers

A recent incident at a Cinnabon outlet in Ashwaubenon, Wisconsin, has sparked outrage online. The controversy began when a video surfaced, depicting an employee making racial slurs toward Somali customers. This disturbing footage quickly went viral on social media platforms, igniting widespread condemnation.

Cinnabon Employee’s Discharge Following Racist Remarks

The footage shows an argument between the Cinnabon employee and a couple from Somalia. As they attempted to place their order, the employee made derogatory comments about the woman’s hijab. The situation escalated when the employee expressed hostility and used racially charged language, including the “N-word.”

Negative Reactions and Company Response

The video captures the couple responding with frustration, referring to the employee as an idiot and threatening her livelihood. The public outcry was immediate, prompting a swift reaction from Cinnabon officials.

  • Cinnabon confirmed the employee’s termination within hours of the video’s release.
  • Company spokesperson Sawyer Carlson emphasized that the employee’s actions do not reflect Cinnabon’s values.
  • The incident was characterized as “deeply troubling” by the company.

In an official statement, Cinnabon expressed their condemnation of the employee’s behavior, reaffirming their commitment to a welcoming environment for all customers and team members. They stated: “The former employee was immediately terminated by the franchise owner. Their actions do not reflect our values or the welcoming experience every guest deserves.”

Conclusion

This incident serves as a reminder of the importance of respectful interactions in customer service. Cinnabon has taken decisive action to address this unacceptable behavior, reiterating their dedication to inclusivity and respect for all customers.