Intuit to Cut 3,000 Turbotax Jobs and Close Two Offices

Intuit will cut 17% of its workforce, or about 3,000 employees, as the Turbotax maker restructures to cut costs and invest in artificial intelligence. The Mountain View-based company is also closing offices in Reno and Woodland Hills, forcing employees tied to those sites into a narrowing footprint.

Goodarzi Targets Complexity

Sasan Goodarzi said in a memo to employees, "We believe we can serve more customers and deliver breakthrough products that fuel our customers’ success by reducing complexity and simplifying our structure," a line that points to a broader reorganization rather than a single-round trim. Intuit said the changes will make it a faster, leaner, more focused company.

17% of the workforce will be eliminated, and Intuit said the cuts will remove overlapping roles in Turbotax and Credit Karma as it brings both into a single team. That combination makes the layoffs more than a headcount reduction: it reshapes how two of the company’s consumer businesses are run.

AI, But Not As the Trigger

$300 million to $340 million in restructuring charges is the bill Intuit says it will book from the overhaul. Sandeep Aujla said the cuts were intended to make the organization leaner and were not tied directly to Intuit’s AI use, and a spokesperson added, "AI is an important part of how we’re evolving as a company, but these decisions were not driven by AI replacing employees". For employees, that means the layoffs are being framed as a structural reset, not an automation purge.

$8.56 billion in third-quarter revenue, up 10% from a year earlier, shows Intuit is cutting from a position of growth rather than distress. Even so, the company said it has slowed down because of too many organizational layers, and it faces increased competition for AI-driven tax solutions as its accounting AI agents power recommendations across more than 50 million transactions each week and its business tax AI agents identify millions of dollars in deductions.

Turbotax and 2027 Pressure

2027 is the year tied to the company’s broader adjustment period, but the immediate issue is execution: Intuit has to absorb the layoffs, close the Reno and Woodland Hills offices, and integrate the Turbotax and Credit Karma teams while keeping product development moving. If the restructuring reduces duplicated work the way management expects, the business can lean harder into AI features without carrying as much internal overhead.