Sonder Hotel Chain Shuts Down in Twin Cities and Globally
The Sonder hotel chain has ceased operations, affecting multiple locations globally, including the Twin Cities. The shutdown occurred due to a licensing dispute with parent company Marriott Bonvoy. On November 10, 2025, Marriott announced that their agreement with Sonder had ended, indicating a default by Sonder Holdings.
Closure of Sonder Hotels
Sonder operated extended-stay hotels in over 38 cities worldwide, including Nashville and Rome. In the Twin Cities, it had locations in downtown St. Paul and multiple spots in Minneapolis. Guests were abruptly informed about the closures, with some given mere minutes to vacate their rooms.
Details of the Shutdown
A sign posted at The Fitz apartments in St. Paul informed guests that all operations would cease immediately. Guests with existing reservations were advised to reach out to Marriott Customer Care to initiate refunds and explore alternate accommodations.
- Location: The Fitz apartments, 77 E. Ninth St., St. Paul.
- Date of Closure: November 10, 2025.
- Previous Use: Formerly housed the Naomi Family Residences, sold in 2022.
Impact on Guests and Financials
Following the abrupt closure, many guests faced difficulties retrieving their prepaid reservations. Marriott advised these guests to contact their credit card providers for refunds. The sudden shutdown follows years of financial struggles for Sonder, which had originally been valued at over $1 billion in 2019.
Future Prospects of Sonder
Sonder’s operational challenges have led it to contemplate filing for Chapter 7 bankruptcy protection. The company had previously announced its plans to rebrand as Sonder by Marriott Bonvoy after signing a licensing deal in 2024.
With the sudden closure of its hotels worldwide, Sonder faces significant challenges in its attempt to regain financial stability and restore operations.
