Peloton Recalls 833,000 Bikes Following Injury Reports
Peloton is recalling approximately 833,000 of its original Bike+ models due to reports of safety issues. The U.S. Consumer Product Safety Commission (CPSC) has confirmed that some seat posts may break during use, posing potential injury risks to users.
Details of the Recall
The recall affects Bike+ units sold between January 2020 and April 2025. According to the CPSC, Peloton has received three complaints linked to the failing seat posts, with two resulting in injuries. Users are urged to stop using the affected bikes immediately.
Peloton’s Response
Márcio Oliveira, Peloton’s Senior Vice President of Global Hardware Operations, emphasized the company’s commitment to safety. “The integrity of our products and our Members’ well-being are our top priorities,” he stated. Peloton is offering redesigned seat posts to all impacted customers and encourages them to reach out for replacements.
Background on Previous Recalls
This is not Peloton’s first recall incident. In 2023, the company recalled around 2.2 million exercise bikes over similar safety concerns involving customer injuries. These safety issues have contributed to challenges faced by the company.
Recent Developments at Peloton
Peloton is undergoing significant changes to revitalize its business. After replacing its CEO and laying off hundreds of employees last year, the company is preparing to release its latest earnings report. This comes as Peloton aims to recover from a post-pandemic sales decline.
Stock Performance
Since reaching a peak in January 2021, Peloton’s stock has plummeted by over 90%. The company is now focused on restructuring and innovation.
New Product Launches
Recently, Peloton announced a significant hardware overhaul along with the introduction of Peloton IQ, a new artificial intelligence system. This system provides personalized fitness guidance tailored to individual users.
Cross Training Series
Peloton’s new Cross Training Series features five connected devices:
- Cross Training Bike
- Bike+
- Tread
- Tread+
- Row+
Each device includes an advanced swivel screen for easy access to various workout types, including cardio, strength, yoga, and Pilates.
Conclusion
As Peloton faces challenges with recalls and changing market dynamics, its focus on innovation and safety will be crucial for future recovery. The launch of Peloton IQ represents a strategic shift under the leadership of CEO Peter Stern, who aims to bring the company back to growth.
